Request a complimentary copy of our Official Visitors Guide, a 256 page, vacation planning guide bursting with insider tips, maps, and what to enjoy in Charleston right now. Please allow 7-10 business days for delivery within the domestic US. Please allow 3 - 4 weeks for deliveries outside the United States.
The Charleston Area Convention and Visitor's Bureau (CACVB) is dedicated to making your visit to our website a pleasurable experience in a trusted environment. We know that our customers are concerned about how their information is used. This notice describes how we collect, protect and share information gathered from you.
What Personal Information About Customers Does The CACVB Gather?
• Information You Give Us: We receive and store any information you enter on our Web site, send by phone, fax, email, or US Post. You can choose not to provide certain information. We use the information that you provide for such purposes as responding to your requests, improving our services, and communicating with you.
• Information From Other Sources: For reasons such as improving personalization of our service (for example, providing special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can update our records and communicate more easily.
What Do We Do With The Information We Collect?
At your request, we will send you our brochures and special promotions or offers.
Does The CACVB Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We do not share your information with any organization or business outside of the CACVB and its travel partners. These companies are geographically located within our area and include such businesses as hotels and attractions.
You may contact us by mail attention CACVB, 375 Meeting Street, Charleston, SC. 29403, or by telephone at 843.853.8000. Please thoroughly explain your question or concern and we will try to resolve it.